Terms of Service

Last updated: September 25, 2026

These Terms of Service govern waitroseh.shop, operated by waitroseh. By using our site or placing an order, you agree to these terms and our published policies.

Store use

Use our site only for lawful shopping and support. Interference with store security, checkout, inventory, accounts, or other customers is prohibited. We may restrict access or cancel activity reasonably believed to be fraudulent, unlawful, or harmful.

Product info

We aim to keep names, descriptions, images, prices, availability, and purchase conditions accurate. Packaging or appearance may change due to supplier updates or screen differences. Review the product page and label before use. Product info is not medical advice.

Product names, trademarks, logos, and imagery belong to their respective owners and identify products offered for sale. Unless expressly stated, waitroseh is an independent retailer — not the manufacturer or brand owner.

Orders and pricing

An order is an offer to purchase. We may reject, limit, or cancel an order before fulfillment for inventory, pricing, address, payment, fraud, legal, or technical reasons. If payment was captured for a canceled order, we refund it to the original payment method.

Prices, discounts, taxes, shipping, and final totals are shown before payment. You’re responsible for accurate billing, contact, and shipping information.

Shipping & returns

Handling: 0–1 business day. Transit: 0–1 business day for eligible U.S. orders. Normal total delivery: 0–2 business days. See the Shipping Policy for full details. Return and refund details are in the Refund Policy.

Intellectual property

Our store-created text, layout, and graphics are protected by intellectual-property laws. Third-party names, trademarks, logos, and product images remain the property of their respective owners. No permission is granted to copy or misuse protected material.

Limitation of liability

To the maximum extent permitted by law, waitroseh is not liable for indirect, incidental, special, punitive, or consequential loss caused by website misuse, product misuse, carrier delay, third-party services, or events outside our reasonable control. Nothing here excludes rights or liability that cannot legally be excluded.

Changes

We may update these terms when store operations, legal requirements, payment practices, shipping rules, or website features change. The current published version applies.

Contact

waitroseh
Email: support@waitroseh.shop
Phone: +1 352-870-7042
Customer support address: 1064 NE Oneonta St, Portland, Oregon 97211, United States
Registered business address: 1064 NE Oneonta St, Portland, Oregon 97211, United States