Shipping Policy

Last updated: September 25, 2026

waitroseh ships orders placed through waitroseh.shop to eligible U.S. addresses. Destinations and methods available for your order are shown at checkout.

Shipping cost

Standard shipping is free for eligible U.S. orders. Any optional expedited or special delivery charge is shown before payment.

Processing and delivery

Handling: 0–1 business day. Transit: 0–1 business day after shipment. Normal total: 0–2 business days from a successful order.

Business days exclude weekends and U.S. public holidays. Delivery dates are estimates and may be affected by carrier delays, severe weather, address verification, payment review, inventory issues, or events outside our control.

Tracking

When tracking is available, we send it to the email address provided at checkout. Tracking may take time to update after a shipping label is created.

Address accuracy

You’re responsible for providing a complete, accurate shipping address. Contact us as soon as possible if a correction is needed. We cannot guarantee changes once an order has entered fulfillment. Additional carrier or reshipment costs caused by an incorrect customer-provided address may be charged where permitted by law.

Lost, delayed, or damaged shipments

Contact us promptly if tracking hasn’t updated, a shipment appears lost, or a package arrives damaged. Include the order number, tracking info, and clear photos of damaged items and packaging when applicable. Keep the item and packaging until our review is complete.

Contact

Email: support@waitroseh.shop
Phone: +1 352-870-7042

waitroseh
1064 NE Oneonta St, Portland, Oregon 97211, United States